Refund Policy
Refund Policy for Pelove.online:
We at Pelove.online are committed to providing exceptional women's health services through consultations and online courses. We strive to ensure your satisfaction with our services. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:
1. Consultations:
- Refunds for consultations are available if the session is canceled at least 24 hours before the scheduled appointment time.
- No refunds will be issued for consultations canceled less than 24 hours before the scheduled appointment time.
- In the event of technical issues or unforeseen circumstances preventing the consultation from taking place, we will reschedule the session or provide a refund upon request.
2. Online Courses:
- Refunds for online courses are available within 14 days of purchase, provided that the course has not been accessed or completed.
- Once a course has been accessed or completed, no refunds will be issued.
- If you encounter technical issues preventing you from accessing the course content, please contact us for assistance, and we will work to resolve the issue promptly.
3. General:
- All refund requests must be submitted in writing to hello@pelove.online.
- Refunds will be processed within 7-10 business days of approval.
- Pelove.online reserves the right to refuse or limit refunds in cases of suspected abuse or fraud.
Please note that this refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at hello@pelove.online.
Thank you for choosing Pelove.online for your women's health needs.
Sincerely,
[Your Name]
Pelove.online Team
Refund Policy - the basics
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.
